With the ongoing pandemic we are changing a few of our policies.
We will no longer be cleaning on site. We will be taking all equipment down and quarantining it for 48 hours to ensure we do not spread the virus if it is present. Once the time frame has passed will then reinflate them and fully clean and sanitize them before they will be sent out on another rental.
We will be limiting all rentals to 20 guests and under. We also ask that you screen all guests that will be attending your event for flu like symptoms to help prevent to spread of the virus.
We take extreme pride in the cleanliness of our bouncers. At the end of your rental we fully clean and sanitize all of our equipment before we take it down. This care ensures that all of our equipment is completely hygienic for each and every customer.
When booking your rental, you do not make any sort of deposit. We understand that when it comes to planning any sort of event issues and delays can come up. If for any reason you need to cancel or reschedule, we DO NOT charge a fee. We do ask that you give us as much time as possible, so we have the chance to fill the time slot.
If cancelling due to weather conditions (ie. rain or wind) we will make our best efforts to help reschedule your booking.
***WE RESERVE THE RIGHT TO CANCEL ANY RENTAL DUE TO INCLEMENT WEATHER CONDITIONS (ie. RAIN, HIGH WINDS, LOW TEMPERATURES) WE DO NOT SET UP OUR EQUIPMENT IN WIND OR WIND GUSTS HIGHER THE 25 KM'S/H.
We are a fully insured company. Meaning we have all the clearances to go an any City of Winnipeg property as well as all community centers and halls. If your venue needs proof of insurance they can email us direct (email@example.com) or we can provide a copy of the policy day of upon arrival.
All of our pricing includes delivery within Winnipeg, set up and take down. Anywhere outside the perimeter is subject to a travel fee based on km's.
We do not allow any adults on any of our equipment. We have a 100 lb weight limit per person with no more then 5-8 small jumpers at a time. Exceeding weight limits heightens the chance of damages to the equipment as well as injuries to the occupants.
We hold safety in the highest regard. We do not want anyone using our equipment to incur any sort of harm while in use. We use specialized equipment to secure all the inflatables whether it be indoor or outdoor.
REQUIREMENTS FOR RENTAL ON PRIVATE PROPERTY
Cleanliness is one of our top priorities. When we do rentals within a customers yard there are a few requirements necessary upon arrival: -If you have pets the area necessary for set up must be clear of any messes before we arrive -Animals must be kept away from the equipment at all times -There can be no water of any kind on or around the equipment -The area you would like the inflatable to be set up in must be cleared and ready for set up upon our arrival -The area for set up must have overhead clearances (ie, no wires or trees) -If the yard is fenced, there must be space for all equipment within with pathways all around. When making your booking you will be given all the dimensions which have all clearances included. -There needs to be access to outdoor 120V outlets. If not we have a generator available for rent. -The corners of the inflatable must be anchored down. This may leave holes in your yard but is necessary. Please advise us if you have any underground wires or a sprinkler system so we can place the inflatable accordingly.